From: "Sybille-Dagmar Leino" <sdl@isik.ee>
To: fred@isik.ee
Subject: Fw: Re: Research (Enman)
Date: Tue, 31 Mar 2009 08:29:12 +0300
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-------- Forwarded Message --------
From: "Jessica Enman" <jessicaenman@gmail.com>
To: "Sybille-Dagmar Leino" <sdl@isik.ee>
Date: 31.03.2009 07:40:57
Subject: Re: Research (Enman)

Hi! Thanks for the message. I'll use a credit card. Let me know how to
send the info.
Thanks.
Jessica

On Mon, Mar 30, 2009 at 6:47 AM, Sybille-Dagmar Leino <sdl@isik.ee> wrote:

> Hi,
>
> The family history report that you ordered has been finished. We used 5
> hours and 45 minutes as the 5 hours that you allocated, was not quite
> enough. There can still be much more research done, but the first
> satisfactory research needed a little bit more than 5 hours. We hope =
that it
> is ok with you as we are not charging anything extra for the rush order =
(our
> regular deadlines because of a long queue are six months, for you we did
> this in less than two months).
>
> Please let us know how you will pay for the research, then we can issue =
you
> a respective invoice. There are several choices to make a payment. Some
> methods cost us money to receive the payment, so we have to add the
> corresponding sum to your invoice:
>
> 1) With a personal or a bank check or traveler's check - we add our
> bank=E2=80=99s fee to our invoice. Usually the issuing bank does not =
charge anything
> if the sum is in local currency. However, some banks do charge. Please =
check
> with your bank before sending us a check. If your bank deducts its fee =
from
> the sum on the check, we will not send you the report before the whole =
sum
> has arrived. It takes 2-4 weeks for a check to clear (NB! This is in
> addition to the time the check spends in the mail, we send the report =
after
> the check has cleared). The same clearing time applies to traveler's =
check.
>
> 2) With a bank transfer (bank transfer usually takes from two to four
> days to a week):
> a. "whole sum to the receiver" - we have no expenses,
> b. regular international transfer - we add our expenses to the invoice
> c. transfer from Estonian banks - we have no expenses,
>
> 3) In cash - we have no expenses;
>
> 4) Western Union - we have no expenses; Western Union is the quickest
> way to pay (money will be sent and received in seconds). If paying with
> Western Union please fax or email the payment details (your full name,
> transfer control number; please do not set a secret question and answer =
when
> sending money). Or fax number is +372 742 0882.
>
> 5) VISA or EuroCard/MasterCard credit card. Speed of receiving a
> credit card payment depends on you - if you fax us the payment form, =
then we
> send you the report at once, if you send it by snail-mail, you will =
receive
> the report after we have received the letter. Never send us credit card
> information by email!
>
> In your case the costs of paying with different methods is:
>
> Price of our service 112,30 USD
>
> When using payment with:
> Credit card 118,01 USD
> Western Union 112,30 USD
> International bank transfer (includes the costs of receiving the money)
> 123,02 USD
> In cash 112,30 USD
> With check 123,02 USD
>
> Please note that our program uses comma as a decimal separator, not =
period,
> because it is set to be used in Estonian language.
>
>
> Sincerely
> Sybille-Dagmar Leino
> Customer service
> Estonian Biographical Center, Tiigi 10-51, 51003 Tartu, Estonia
>
> Internet:
> http://www.isik.ee/english , sdl@isik.ee
> Phone/fax +372 7 420 882, mobile +372 528 1478
>
>
>
>
>
>



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<br />
<br />
-------- Forwarded Message --------<br />
From:    "Jessica Enman" &lt;jessicaenman@gmail.com&gt;<br />
To:      "Sybille-Dagmar Leino" &lt;sdl@isik.ee&gt;<br />
Date:    31.03.2009 07:40:57<br />
Subject: Re: Research (Enman)<br />
<br />
Hi!  Thanks for the message.  I'll use a credit card.  Let me know how =
to<br />
send the info.<br />
Thanks.<br />
Jessica<br />
<br />
On Mon, Mar 30, 2009 at 6:47 AM, Sybille-Dagmar Leino &lt;<a =
href=3D"mailto:sdl@isik.ee">sdl@isik.ee</a>&gt; wrote:<br />
<br />
&gt;  Hi,<br />
&gt;<br />
&gt; The family history report that you ordered has been finished. We used =
5<br />
&gt; hours and 45 minutes as the 5 hours that you allocated, was not =
quite<br />
&gt; enough. There can still be much more research done, but the first<br =
/>
&gt; satisfactory research needed a little bit more than 5 hours. We hope =
that it<br />
&gt; is ok with you as we are not charging anything extra for the rush =
order (our<br />
&gt; regular deadlines because of a long queue are six months, for you we =
did<br />
&gt; this in less than two months).<br />
&gt;<br />
&gt; Please let us know how you will pay for the research, then we can =
issue you<br />
&gt; a respective invoice. There are several choices to make a payment. =
Some<br />
&gt; methods cost us money to receive the payment, so we have to add =
the<br />
&gt; corresponding sum to your invoice:<br />
&gt;<br />
&gt; 1)      With a personal or a bank check or traveler's check - we add =
our<br />
&gt; bank=E2=80=99s fee to our invoice. Usually the issuing bank does not =
charge anything<br />
&gt; if the sum is in local currency. However, some banks do charge. =
Please check<br />
&gt; with your bank before sending us a check. If your bank deducts its =
fee from<br />
&gt; the sum on the check, we will not send you the report before the =
whole sum<br />
&gt; has arrived. It takes 2-4 weeks for a check to clear (NB! This is =
in<br />
&gt; addition to the time the check spends in the mail, we send the report =
after<br />
&gt; the check has cleared). The same clearing time applies to traveler's =
check.<br />
&gt;<br />
&gt; 2)      With a bank transfer (bank transfer usually takes from two to =
four<br />
&gt; days to a week):<br />
&gt; a.       "whole sum to the receiver" - we have no expenses,<br />
&gt; b.      regular international transfer - we add our expenses to the =
invoice<br />
&gt; c.       transfer from Estonian banks - we have no expenses,<br />
&gt;<br />
&gt; 3)      In cash - we have no expenses;<br />
&gt;<br />
&gt; 4)      Western Union - we have no expenses; Western Union is the =
quickest<br />
&gt; way to pay (money will be sent and received in seconds). If paying =
with<br />
&gt; Western Union please fax or email the payment details (your full =
name,<br />
&gt; transfer control number; please do not set a secret question and =
answer when<br />
&gt; sending money). Or fax number is +372 742 0882.<br />
&gt;<br />
&gt; 5)      VISA or EuroCard/MasterCard credit card. Speed of receiving =
a<br />
&gt; credit card payment depends on you - if you fax us the payment form, =
then we<br />
&gt; send you the report at once, if you send it by snail-mail, you will =
receive<br />
&gt; the report after we have received the letter. Never send us credit =
card<br />
&gt; information by email!<br />
&gt;<br />
&gt; In your case the costs of paying with different methods is:<br />
&gt;<br />
&gt; Price of our service            112,30  USD<br />
&gt;<br />
&gt; When using payment with:<br />
&gt; Credit card             118,01  USD<br />
&gt; Western Union           112,30  USD<br />
&gt; International bank transfer (includes the costs of receiving the =
money)<br />
&gt; 123,02  USD<br />
&gt; In cash         112,30  USD<br />
&gt; With check              123,02  USD<br />
&gt;<br />
&gt; Please note that our program uses comma as a decimal separator, not =
period,<br />
&gt; because it is set to be used in Estonian language.<br />
&gt;<br />
&gt;<br />
&gt; Sincerely<br />
&gt; Sybille-Dagmar Leino<br />
&gt; Customer service<br />
&gt; Estonian Biographical Center, Tiigi 10-51, 51003 Tartu, Estonia<br />
&gt;<br />
&gt; Internet:<br />
&gt; <a target=3D"_blank" title=3D"http://www.isik.ee/english" =
href=3D"http://www.isik.ee/english">http://www.isik.ee/english</a> , <a =
href=3D"mailto:sdl@isik.ee">sdl@isik.ee</a><br />
&gt; Phone/fax +372 7 420 882, mobile +372 528 1478<br />
&gt;<br />
&gt;<br />
&gt;<br />
&gt;<br />
&gt;<br />
&gt;<br />
<br />

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